We find it before we fix it
Loft first, torch on, follow the water back. A repair aimed at the stain instead of the cause is a repair you pay for twice.
Sutton Coldfield · Est. 1996
Roof repairs
Most roofing firms stopped doing repairs because the money is in replacements. We never did. A repair done at the right time is the reason a roof lasts ninety years instead of forty.
The job
What roof repairs actually involves
A repair is a diagnosis before it is a job. Water does not leak in where it shows up — it comes in somewhere, runs down a rafter, tracks along a purlin, and drips through the ceiling three metres from the actual hole. That is why a repair that starts with "we will just replace a few tiles above the stain" fails so often. We get in the loft with a torch first, on a wet day if we can, and we follow the water back to where it started.
The common ones round here are predictable and we could list them in our sleep. Slipped or cracked tiles. Mortar ridges and hips that have blown and let the tiles start moving. Cracked cement fillets round a chimney where there should be proper lead soakers and stepped flashing. Perished valley linings. Verges stripped by wind on the Tamworth estates. Split lead on a Wylde Green bay roof. And gutters so full that water has been running down the wall for two years and everyone assumed the roof was leaking.
That last one deserves saying twice. A meaningful share of the "roof leaks" we get called to are not roof leaks. They are blocked gutters, a cracked downpipe, failed pointing, or condensation in a badly ventilated loft being mistaken for a leak. We are not going to invent a roof problem because you rang a roofer. If it is your gutters, we will clear them and charge you for clearing gutters.
We do charge for a proper survey where the fault is not obvious, because doing it properly takes time and the free-quote model just means someone is guessing on a ladder. If the repair goes ahead with us, the survey comes off the bill.
Repairs
Why people give us this job.
We still take small jobs
One slipped tile. A cracked ridge. Firms our size stopped doing this years ago because the money is thin. We did not.
Sometimes it is not the roof
Blocked gutters, failed pointing, loft condensation. If that is what it is, that is what we will tell you and that is what we will charge for.
Paid survey, credited back
Where the fault is hidden we charge to find it properly, and take it off the bill if you go ahead. Free quotes are just guesses with a ladder.
Common questions
Roof repairs, asked and answered.
The questions we get most on this job. The full list is on our FAQ page.
How quickly can you come out?
For an active leak in Sutton Coldfield, usually within a day or two — we are a few minutes away. Further out, later that week. We are honest on the phone about which one you are getting.
Do you charge for a quote?
Not for a straightforward look at something visible. For a hidden leak that needs a proper investigation, yes — and it comes off the bill if we do the work.
Is it worth repairing an old roof?
Very often, yes. Age is not a fault. A ninety-year-old roof with sound timbers and good tiles that needs its hips re-bedded is a repair, not a replacement, whatever anyone else told you.
My ceiling is stained but there is no drip — urgent?
Worth looking at, not worth panicking about. It may be an old stain from a fault that is gone, or slow ingress that is soaking into timber. Either way it is cheaper to know.
Roof care
The cheapest roof is the one you looked after.
Most of the expensive work we do started as something small that nobody spotted. A roof on a check cycle gets seen once a year by someone who knows what they are looking at. It is not a subscription trap — cancel whenever, we will not chase you.
Annual check Most houses on our patch
£95/ year
- One roof inspection a year
- Gutters cleared front and back
- Written report with photos
- Priority in the diary if we find something
Most buildings choose this Trees & park edge Under a canopy — Park edge, Four Oaks
£165/ year
- Two visits a year, spring and autumn
- Gutters and valleys cleared both visits
- Moss checked on the north pitch
- Written report with photos
- Priority in the diary
Period property Listed, conservation, or just big
Quotedper building
- Programme built round the building
- Leadwork and valley inspection
- Condition record for your files
- Consent advice where it applies
- Named contact — Jim or Danny
Where
Roof repairs across our patch.
We have written these up properly, town by town, because the housing stock genuinely differs. Four Oaks is not Walmley.
Repairs by town
Written up town by townEvery area we cover
Eight towns, one yardOther things we do
While we are up thereNFRC memberNational Federation of Roofing Contractors · since 2004
CompetentRooferBuilding Regulations self-certification
£5m public liabilityCertificate on request, every job
CHAS accreditedContractor health & safety assessed