We will talk you out of it
If your roof has ten years left we will say so and quote you for the repair instead. We lose the big job and keep the customer. That trade has worked out for thirty years.
Most roofs we are asked to replace do not need replacing yet. The ones that do, we strip to the rafters, fix what the last people got wrong, and re-cover to a specification you have seen in writing.
A pitched roof replacement means stripping the covering off, taking the battens and underlay with it, inspecting every rafter and every purlin, and building the roof back up. It is the biggest job on this list and it is the one most often sold to people who do not need it. We turn down re-roof enquiries most months because the roof in front of us has fifteen years left in it and needs about six hundred pounds of attention instead.
When it is genuinely due, the part that matters is what happens after the strip and before the new tiles. That is the only time anyone will ever see the structure. We check rafter sizing and spacing, look for splits, deflection, historic beetle damage and rot at the wall plate, and we check whether the last covering was heavier than what the timbers were cut for — which is common on any Sutton roof that went from slate to concrete tile in the seventies. If something needs sistering or replacing, we tell you then, with the roof open, and we show you.
Then it goes back up: breathable membrane, treated battens gauged to the tile, new fixings throughout, and dry-fix systems on the ridge, hips and verges rather than mortar. Mortar on a ridge is the single biggest source of repeat callouts in this trade. It cracks, water gets behind it, frost finishes it, and in ten years you are paying someone to re-bed the lot. A mechanically fixed dry ridge does not do that.
We do not use subcontract labour for re-roofs. The people on your roof are the people whose names are on the van, and there are five of us. That limits how many roofs we can do in a year, and it is the reason we are usually booking six to eight weeks out. We have decided we would rather be a small firm that does its own work than a big one that manages other people badly.
If your roof has ten years left we will say so and quote you for the repair instead. We lose the big job and keep the customer. That trade has worked out for thirty years.
A strip is the only chance anyone gets to see your roof structure. We inspect every rafter and show you anything we find before we cover it back up.
Ridges, hips and verges go back mechanically fixed. Mortar cracks and brings us back in ten years. We would rather not come back.
Five of us, no subcontractors, no labour-only gangs. It is why we book out weeks ahead and why the work is consistent.
The questions we get most on this job. The full list is on our FAQ page.
A standard semi is three to five working days once the scaffold is up. A large detached with valleys and dormers can be two to three weeks. We give you a date range at survey and we ring you if it moves.
No. You will hear it and there will be a skip outside, but the roof stays watertight overnight — we sheet up at the end of every day and we never leave a pitch open.
On a full roof it does not matter, because it all comes off. On a partial we will hunt reclaimed to match rather than put new tile next to ninety-year-old tile, which never looks right.
Ten years on our workmanship, in writing, plus whatever the manufacturer gives on the materials. As a CompetentRoofer registered firm we also self-certify the Building Regulations side and you get the certificate.
We have written these up properly, town by town, because the housing stock genuinely differs. Four Oaks is not Walmley.